I bought nearly $700 worth of tickets through SeatGeek back in January for a concert in June. Since then, I’ve moved out of state and can’t attend. I tried every possible route to sell the tickets and literally couldn’t (like I literally tried to list them and they were not eligible for resale). It was a dead end after dead end.I reached out multiple times for help or assistance and was either given the runaround or outright ignored. I repeatedly asked to speak with a manager because the standard customer support was completely unhelpful — and every time, they blocked me. After days of trying, I finally got through to someone higher up. I asked for a refund, a credit, or at least a decent promo code. You know what they offered me? $50. For $700 in useless tickets. That’s not customer service — that’s corporate robbery.SeatGeek takes your money and washes their hands of you. If plans change or anything goes wrong, you're screwed. No empathy, no accountability, and no real help. I’ll never use them again — and I’ll go out of my way to make sure friends and family don’t either.
