Purchased hard drive with 2 year warranty. Stopped working after 18 months. No probs I though will get it replaced. Online warranty checker says out of warranty as last month, doubled checked box says 2 year warranty. Checked amazon for purchase date, definitely only 18 month old. Emailed them got no reply, 2nd email sent a week later still no reply. Cant get them on the phone. Should have stuck with WD for drives. Will never buy seagate again as a simple replacement for a faulty item shouldn't be this hard.