seagate

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brilliant customer service

My 6TB seagate hard drive stopped working after just over a year and I couldn't access any of the data. But Seagate customer service were brilliant. I sent the hard drive to them and they not only restored the data, but also sent me a separate brand new 6tb hard drive. It was all paid for by them (including the postage.) Thank you to Al especially for such prompt and service, every email I sent got an instant reply.

5
Date of experience: Oct 13, 2020