Terrible. My external drive stopped working after a few months of owning because the USB was unplugged accidentally while in use, causing the reader to get stuck. They purposefully design the device to be extremely hard to get into to try and fix yourself. Do not trust their drives to backup your data or have anything of value stored on the drive. 4 hours of customer support trying to use my warranty they made me go through hoops and bounds to get a "destruction certificate" because I was unwilling to send a recoverable backup of my entire computer to them. They then gave me the certificate which is a really strange contract to sign, essentially told me to remove the drive and ship them back plastic at my expense to receive a replacement. I tried to reason with them how illogical this is both shipping back plastic and the destruction cert only to get the same faulty model and I was not willing to waste anymore time relying on their awful business practices. TLDR; I will never use another Seagate product and I will chalk this up as $120 lost. Advising anyone looking to buy any type of storage to shop elsewhere.
