ABSOLUTE FRAUD. Useless customer service. I have been charged each month for about two years and when I tried to get in touch with Scribd customer service they couldn't find an account or my card on file - BECAUSE IN NEVER SIGNED UP. It was impossible to get these people to stop charging my card and I had to get a new one. What a scam. Cancel your card if this company gets a hold of it. Not even sure what they do for a 'business'