Went through their website to purchase the Z Fold 4 With my trade in S20 Ultra. Stated 450 for trade in so I did the deal. Reset old phone. No shipping label to return it. Contacted support. They never set up the trade so Full Fkn price unless I return the Z Fold Ive had 10days and repurchase the same phone Again! What in the F. I will never purchase anything thru this company website again. Lost a lifetime user.