samsung

1.3
1.3 from 1.1K Reviews and Ratings
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Bought galaxy smartwatch in feb22 new…

Bought galaxy smartwatch in feb22 new in box on uk website 130 pounds 7 months later blank screen I contacted Samsung UK gave the serial number the lady stated yes under warranty to 2024 BUT as the watch was manufactured out of the UK the warranty was invalid ,so everyone unless you know if the device was manufactured in the UK your warranty is invalid just in case anyone at this great company is reading this my repair reference was 2134940653 so in essence this global company will not honour the 24 month warranty statement on their uk website for sub standard faulty items I will be contacting trading standards re this apparant blatant breach of consumer law in future I will be very wary buying their products in case I have a problem as where on earth does a consumer find out where an item was manufactured please do not have an experience as I have had.Merry xmas Paul m

1
Date of experience: Dec 13, 2022