I always thought Samsung was a great brand. That is until I got a lemon. My Galaxy S22 phone is a piece of junk. The higher up the employee you speak to, the ruder they are. I made it to the supervisor level (one step below manager). He was so rude and screaming at me. I have never been treated so badly by a company peon. The phone technicians were polite, but useless. The manager was ignorant and useless. My phone is one month old, and I guess I will just write it off as a loss and switch to an Apple iphone. What a shame that companies treat their customers so terrible. I, for one, will not feel bad if Samsung goes out of business.
