Samsung screwed us over we will never buy a Samsung again. Thanks Juan Kim for your lies. No damage claim was ever opened up nor no reimbursement. Just plain lies and excuses.iPhoneOn Feb 14, 2023, at 12:59 PM, Hello, As soon as the washer is picked up and arrives at our site, we will open a damage claim for you. Please bear with us. Jun Kim | Risk ManagementSamsung Electronics America, Inc.55 Challenger Road, Ridgefield Park, NJ 07660(O) 551-775-8048 | jun Samsung_Care_logo_horiz_blk_RGB-0121 From: Sent: Tuesday, February 14, 2023 1:51 PMTo: Jun KimSubject: Re: [Samsung 3101946800 /