Wow! 1.3 stars on TrustPilot! I wish I checked that before buying my TV from their website in 2021. After 2.5 years just broke. I did some research and found out that most of the devices produced around that time (during the pandemic) have now the same issue:they just restart forever! I will post where permitted a video showing that! I’ve contacted the CEO on their website as there is no complaint page (not surprised looking at their rating here). They offered me to fix it but still to pay the labour which it can get to around £300 or 15% for a new one. I was not happy with neither of their options! A £600 tv shouldn’t just last 2.5 years! If they are not coming with a better option I will take this further following Citizen Advice as per Consumer rights 2015. It’s shocking how bad their products are and how their rating is! Update July 2024: CEO Samsung accepted to repair my tv free of charge! All good in the end!Update March 2025: The repair only lasted 8 months, same issue happening again. I just gave up and bought an LG. I do not want to hear about the Samsung brand anymore! Their products are really bad same as their customer services!
