samsung

1.3
1.3 from 1.1K Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Samsung US has worst customer service…

Samsung US has worst customer service ever. I ordered their refrigerator and couldn’t even see my refrigerator because the delivery guy refused to take old unit which I paid. He said he can’t unplug the waterpiple back of my refrigerator which anyone can do it in 1 sec. I told him i will do it and wait for me but he left without taking it or leave my new one, the wholetime he was screaming at me looks like he had a bad morning mood and took out on me , I called my whole day to connect samsung customer service but they toss my call to another person and I explained my situation hundreds times todayWorst worst customer service ever

1
Date of experience: May 10, 2024