If Samsung knows they're doing this type of business with such horrible and condescending representatives they deserve this one star rating as well and I will go on their website and give them a review. This company coerces you into the time they want you to be there and they have no empathy for meeting their schedule. The technician even told me he's already planned his route and I've made my request at least 72 hours before providing a appointment time that I could be there. Very horrible company and Samsung should be a shame.
