I CANT BELIEVE IM WRITING THIS AFTER BEING A LOYAL CUSTOMER FOR OVER 20 YEARS AND ALWAYS TRYING TO CONVINCE IPHONE USERS TO MOVE OVER TO SAMSUNG. BUT IBE BEEN 'BETRAYED' BY SAMSUNG IM SO UPSET. I HAD A WARRANTY AND I PAY EXTRA FOR INSURANCE. MY PHONE WAS SENT TO SAMSUNG FOR REPAIR BECAUSE OF THE PHONES AGE IT WASNT UNDER WARRANTY OVER 300 POUNDS FOR REPAIR SO THEN THEY DELIVER MY PHONE TO A NEIGHBOUR WHEN I DIDNT PICK THE OPTION TO DELIVER TO A NEIGHBOUR. AND NOW MY PHONE IS LOST. AND SAMSUNG ISNT HELPING AT ALL. SAYING TAKE IT WITH THE POLICE. AND SAY WHAT TO THE POLICE FIND MY PHONE!!! ALL MY MEMORIES WAS ON YHAT PHONEEEEEE.
