We bought a set of Samsung kitchen appliances 2 ½ years ago from Home Depot. After 2 ½ years, the microwave starts smoking heavily filling the kitchen with smoke. I was able to to turn it off before it caught on fire. I understand warranty issues, but this seems to be a defective product that should be recalled before someone gets hurt. I spent 2 hours on chat with a representative having told the representative that it was past the one year warranty. The representative seemed very concerned and transferred the claim to the "Special Care Team" where I spent another hour getting a ticket. I get a text from the service representative saying it's out of warrantyProduct and service basically worthless.
