samsung

1.3
1.3 from 1.1K Reviews and Ratings
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Provided with a faulty fridge freezer…

Provided with a faulty fridge freezer which was confirmed by engineer they sent out.Customer service unhelpful and provided different responses each time I called.Now saying they want item returned before replacement.They even offered to send me a return label until I explained it took 2 people to deliver and asked how I was meant to post it!Issue still on going with no help whatsoever.Poor appliance and even worse customer service

1
Date of experience: Feb 12, 2025