I returned a Samsung TV over 3 years ago, and I’m still waiting for my refund. Despite following all instructions and contacting customer support, case managers, and even the President’s Office, no one has taken ownership or resolved my issue.I’ve been patient and respectful through this process, but after years of silence and empty promises, I feel ignored, disrespected, and financially impacted. I trusted Samsung as a global brand, but this experience has completely shaken that trust.This message is not out of anger, but from deep disappointment. I’ve done my part — it’s time Samsung does theirs. I now leave this in God’s hands, hoping someone with integrity at Samsung finally steps up and makes this right.#Samsung #CustomerServiceFail #DoBetterSamsung #RefundMyMoney #SamsungSupport #AccountabilityMattersAsad
