Support in the US and EMEA is great, but their offshore teams are a different story. Their product knowledge is lacking, troubleshooting skills are minimal, and responses often feel automated. Instead of solving issues, they flood you with emails just to meet their KPIs. Honestly, it’s on par with Amazon’s offshore customer service—frustrating at best.Sales will push hard for a purchase, even if it’s not what you need. Salesforce prioritizes profit over technology, showing little real interest in the tech itself.That's kind of funny because SF core value is trust...
