Appalling company. Have struggled with their 'help' for years. No option to downgrade your subscription online.Quote: Review the downgrade options for your product below. CAUTION: You can't downgrade Accounting to a lower tier at this time, this is coming soon. (Aka never)Spoke to person over telephone (takes them nearly a week to contact you) they just try to justify their rates. Don't be fooled by Sage rates- they're constantly increasing, with the new rate from March set to £47per month!!!No loyalty rewards or incentives to stay, yet all new comers are offered 6 months completely free.I don't mind paying for a service, but when it's actually good!
