Booked RC as a first time cruiser. Not happy at all! Booked w an agent. Long story short, my cruise itinerary was changed WITHOUT COMMUNICATION to my agent or myself, until I complained to my agent. I did not want to go to the islands on the new itinerary RC changed. My agent rebooked another itinerary for me and its costing us a lot more with hotel, flying ect. RC didn't want to give us a discount towards anything. My friend that had the same issue on Norwegian, was able to get FREE DRINKS & A FREE UPGRADE. RC sucks I will never travel with them or their other ships, Celebrity & Azamara. Try Norwegian or Virgin!!!! Oh, even with the insurance, I could not get any money back!
