Very poor service. Booked to go from Venice on brilliance. Still advertised as Venice but it actually goes from Ravenna 3hrs away. Once youve paid Royal Carebean aren't interested. Told them to stop using Venice as a selling port and advertise it as ravenna. Offered nothing and would take no responsibility in there part of the issue even though I was prepared tpaccept mine for not thoroughly checking each destination. Very dissapointed in a company who say customers are there focus and they are the best in the world. Will not sail with them again
