I booked and paid for a cruise to Greek islands. All Royal Caribbean literature said the departure was from Venice (revenna) Italy. Not having been to Italy before I assumed revenna was the port name in Venice. Airline return home ticket were from Venice. Two day before the cruise I discovered the revenna was more than a 3 hour trip south from Venice. I sent email to cancel trip because we could not get from departure port to venice to make our flight home. I then had to purchase new ticket to get home a week earlier. R. C. would do nothing to give us credit or a refund for a trip not made due to their and mine communitcations. I will not ever use this cruise line again in my travels. Extremely poor customer service.
