royalcaribbean

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Not happy with Enchantment of the Seas!

My husband and I sailed on Enchantment of the Seas on July 3, 2023. When we arrived to our room there was an adjoining door to another room. No matter how safe it is for someone else, it was totally unacceptable to us. We were moved to another room on the 2nd floor. My husband and I both caught COVID and in addition, my husband caught some type of bacteria. I paid for the cruise and should have be asked if I had an issue with an adjoining door to another room in my cabinet.

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Date of experience: Jul 19, 2023