Missed flights, delayed baggage for 3 weeks, dreadful customer service where people actually lie about what has happened. Too much to put down here but do be warned, lovely people. Do NOT book with Royal Caribbean - it is the worst customer service we have ever experienced. We will go to ABTA and to the ombudsman if we have to. We had such high hopes and has been so disappointing. There are plenty of other great companies out there. AVOID!
