I have just returned from my cruise to find that they have taken twice the amount of costs incurred (taken over £1300 for a bill of only approx. £700). they now state that the difference will be repaid in 7/10 working days. They are 'stealing' over £700 for 7/10 days, they must be making millions from these underhand transactions?Paid over £7000 for our cruise, once paid it is IMPOSSIBLE to get ANY information out of ANYONE atRoyal Caribbean.Sent over 2 dozen requests by e-mail and on their website not had a single response.NEVER AGAIN WILL I BOOK WITH THIS COMPANY.
