Poor customer service- I had a recent issue where I was suddenly spammed in my yahoo with mails that normally landed on the site's mail. Customer Service told me that this was normal state of affairs and there was no way to alter this preference. I tried to confirm this was this case as it hadn't been for the previous 4-5 years, with no response.I have to say, beyond this experience is the obvious fact that there business model only exists to commodify the artist as consumer. You always feel greasy when using it :(.Update: two weeks after posting this review, they've added my email to their "do not contact list". That's one way to to solve the problem, but to not give this preference to the artist upfront is a little behind the times.
