I purchased fan reach pro and though my payment went through the actual service didn't it never added any of my new contacts. I reached out over 7 times and never recived and email back. i contacted the via email their help site and through the website. noone reached out. even after my plae explaining it was causing my press release to be delayed. Not having any other option i waited 3 more additional days and my press release was a mess it did not send to all of my email contacts! and to top it off a few people unsubscribed which is fine but it didnt even make room for the new subscribers!. they have a seious glitch were it constantly says you only have 499 subscribers when the limit is 500 but fan reach pro you can have more they only sent it to 499 it then continues to tell me to buy a fan reach pro subscribtion which was already purchased weeks ago!