My order was supposed to arrive 9 day ago. I contacted them as soon as it was late. The order has still not arrived. Red bubble REFUSES to contact me back. In total, i've now contacted them 5 times in 9 days and no one has gotten back to me. They sent me a form letter saying their service is running slow, but that was 4 days ago! If issues cannot be resolved, it's not a real business. My order appears to be lost and my only resolution will be filing a credit card chargeback.