Emailed me out of the blue announcing retirement of app essential to use the product I paid for. When I called them they were not able to give me straight answers and variously told me that I could continue to access all functionality through the web-app (which isn't true, as they rapidly admitted when I challenged them), that they're retiring the entire product (news to me!), that they'd already sent me several emails saying this (they haven't), that I'd have to transfer to a new product, all my data would transfer to the new product, all my data would NOT transfer to the new product, that I couldn't transfer to the new product anyway because they've not finished it yet, and generally a load of noise and problems that no small business owner wants to hear from their accountancy software vendor. I'll be looking for a new software solution from another vendor.
