intuit

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Charging for something I am not using.

I have tried to reach out to my account manager and also to relevant team from QBO to no avail. They have been deducting for a software subscirption which I've requested to cancel. I have even reached out to the complaint team and the person from complaint team has failed to respond to my emails. While QBO is seating on this issue, they have continued to deduct monthly payments from my account. I am extremely frustrated that my time is wasted on trying to resolve the matter.

1
Date of experience: Aug 01, 2024