printful

4.7
4.7 from 1.4K Reviews and Ratings
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Awful customer service at Printful

Awful customer service at Printful. If you call the number they no longer take phone calls. Only chat and email. They are awful to talk to on chat and too slow on email. Printful is in no rush to help you in anyway. My FedEx order got returned to them because of weather in my city. There was no weather and this was absolutely FedEx's fault. It was sent back to Printful and I needed it for a trade show. I thought I could just call Printful and pay for them to overnight it to me. Printful said it will take 24-48 before they can even review that package. I can't call to talk to anyone to see if I can pay to get it overnighted. I just spent $900 for nothing. Its one thing to have the shipping company drop the ball but then Printful is dropping the ball too.

1
Date of experience: Oct 21, 2024