I'll be honest. I'll give you the Pros and Cons of using Printful as a POD supplier after several years experimenting with them. First of, they have a wide range of respectable product brands to layout and print your designs on, great selection of quality mockups, and overall they offer a complete and solid platform that has everything you need to grow your business. They also have the best customer support service in my opinion and they always answered my question in a timely manner both by email and live chat support. They also refunded 2 of my orders I had placed because they were past the estimated delivery time.Now talking about the Cons that I really disliked is the fact their products are HIGHLY EXPENSIVE that even without adding your own profit markup on the products, base prices are UNREALISTIC and should be much lower, which in turn leaves you with little room to set adequate prices on your website. We don't want any stupid growth membership, just decrease your prices 30% less. The second biggest problem is when it comes to fulfillment, many of their products are fulfilled in different countries or even in different facilities in the same country such as the US, and thus instead of purchasing their stock and sending them to one centralized location, then consolidating shipments into a single package, they instead send your goods from different locations without telling you, in which you end up paying separate shipping fees along with separate custom duties and taxes for each package.Bottom line is this: Printful needs to consolidate all ordered goods into one single package in order to drastically reduce both shipping time and duties/taxes for the buyer. They also need to decrease their product prices much much more and to remove their deceiving membership plans.
