My account was hacked. I was able to get it back to my email but it's now got a 2sv attached. I have been trying to deal with this for a month. At one point I have all up to date info for my account history to be told I have faulty info, only to double check later and find that everything I have was accurate. I have been repeatedly disconnected from customer support where I am told to try again later because they just talked to me. I have repeatedly had to start over and often the online customer support simply refuses to give me a support ID so I can make a call instead. At this point Playstation has effectively stolen the hundreds of dollars I have spent under my account. Considering switching to Xbox because of the awful customer service, and I have been a faithful costumer since I was 12, 20 years ago.
