There is no service to review - there is literally nobody there to provide a service at all. You get 14 days to request a refund and there's not been anyone there between Christmas Day when I purchased FC24 and Jan 8th. The game took 6 hours and a clean 1TB usb to download and then it didn't work, so refund? Ho Ho Ho. Now mid Jan and still trying to get through to the online bot-chat. I've been cut off twice after queuing for 40 mins
