Terrible customer service.I purchased a supermarket simulator game last night, played for a couple of hours to then pick it up again today to discover how broken the game is. Glitches and bugs throughout the game. Yes it was only £5 but I thought I’ll ask for a refund and get the game removed from my system.Not only did the wait time take over an hour to chat with someone, they repeated questions that I had already covered then proceeded to ask me to upload videos to YouTube.1.5 hours later of going back and forth; I realised my time is more valuable than a £5 refund.Stupidly I didn’t see the 1.2 stars for the game I should have known better but didn’t realise what a rigmarole it would be to request a refund for something so broken.Lesson learnt: read reviews and maybe don’t buy indie/small games unless you are prepared to burn your money
