Breached my consumer rights. I downloaded a game that wont load and they are going to keep my money. Im seeking advice from which and will be reporting to trading standards. It took me over half an hour to get put through to an agent and yet my issue was not resolved. In minutes sony has gone from my favourite companies to my one of my least favourites. I will not be downloading another game as i fear my money will be lost if it doesn’t work. I also dont see myself buying future consoles because this despicable behaviour is unacceptable and is all designed to steal or collect details and will be returning to my trusted nintendo. My case number is 36489123.
