CONTENT CREATORS BEWARE. It seems that anyone can report your pin as copyrighted and Pinterest will refuse to properly let you know which one (so you are never able to send proof that it’s your pin). You will also be prompted to file a counter-notice and at that point need to share private information: like name and home address and email that will be given to a random STRANGER who made the claim. Here’s the kicker, they get to see your information but you don’t even know who they are. Note: I NEVER share my private information with anyone. And they will just take it down. They sent me a pin link but it says “this pin has been removed” with a blank screen so how on earth they want me to know what it is, it beyond me. Also initially they sent me an email saying 2 of my pins are copyrighted (one was to a youtube video in another language) and another a medium article. I checked both, both content has nothing to do with mine. My content is unique. After much insistence they then changed it and said no it’s only one pin. Surprise surprise with a completely different complainant. This just proves the incompetence from their team. Communicating with their customer was like pulling teeth. This lasted 2 months. It was to date one of the WORST customer service experiences I have ever had. Sometimes I wouldn’t get a response for more than 2 weeks. And was constantly had to chase after them. Only to be met with a generic useless response of repeating the same thing. As a business owner this took away from my time and mental health, but Pinterest was absolutely incompetent with their customer service. I was left with the impression that they don’t care about their customers. Proof that they are not even responding to comments on Trustpilot something any serious companies would take seriously. BUSINESS OWNERS and CONTENT CREATORS pass your way, who says one day your content will not get taken down and you’ll have absolutely nothing to do about it, plus you will feel compelled to counteract and your private information will be shared to a random stranger. Now a random stranger knows where I live. Not to mention avoiding the most painful customer experience ever. My two pins that were taken down: Pin ID: 1045538869723839873 Pin ID: 1045538869723626094
