I went to pick up a male dog I had paid for after approved, and saw that she was a female in person. The "brother" I originally wanted was also listed as a male and was named Kyle on the website, but when we saw Kyle in person the name was changed to Kylie. We opted for another dog for adoption, and all of the names and and pictures online are switched with other members of the same litter, everything is incorrect. Now I don't trust whether or not the microchip number and vaccines are even accurate or were given to this dog. Very sketchy service. The people at petsmart clearly stated the website ALWAYS does this and that it isn't their fault or problem, and that theyre only responsible for bringing the dogs there... So not f*** cool.This website is false advertising... the only reason I'm not crazy upset is because the dog was $450 bucks. I'm hoping there's nothing wrong with the one I ended up choosing. Some of the pups appeared to have lots of issues, and when I spoke up about one of the pups ears being pure black black inside and possibly having ear mites, as she had scabs all over her head from itching, the people stated "no it's just dirt." I've worked for a vet for 4 years now and I know a sick dog when I see one... She sold me a food that petsmart had a coupon for, and no one could tell me if the dog was currently eating that specific food, i goy different answers from everyone.Be careful with their website and never sign any paperwork until you see the pup in person. Schedule a vet visit asap after you get the pup, hopefully if something is wrong within 30 days you can get a refund and return the pup. So glad I got a vet appt 2 days after I adopted my pup. She's already sneezing like crazy and I'm a worried mess. I shouldn't have to go through this.
