parallels

4.5
4.5 from 1.5K Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Disappointed with unfair business practices

I bought Parallels Desktop 16, and after 3 years it stopped working completely (Windows crashes). Not just with Windows 11, any Windows version. I asked Parallels tech support if there's any Windows version I can use, and they said the only way is to upgrade by paying $69.99. I don't think is fair. I understand that you have to pay if you want to use newer Windows version, but it's not fair that you have to pay to use the same Windows version that I was using 3 years ago. I'm very disappointed with their unfair business practices. It's a shame because the product seems quite good otherwise.

2
Date of experience: Jan 07, 2024