Brought a present not knowing if the person had the correct bracelet. (they did not) Told the told staff member why and that I may need to bring it back.WORD to the wise don't buy in the sale, you can not get a refund as they tell you this on the receipt which is in the bag.( Who reads the receipt) No staff tell you this and you must read it, and don't bother the H/O customer services as all they do it quote the receipt. Not a good company to purchase from no customer services. wish I had read the reviews before supporting my local shop. Lesson learned never again.