While I always appreciated the quality and craftmanship of your jewellery, my recent experience left me quite disappointed. After picking up my charm bracelet, I noticed one of the stones was missing. I was disheartened to see it returned in this condition, especially after professional cleaning. I had expected the quality of service would reflect the high standards that Pandora is known for. It was suggested the stone had fallen out into my bag! Needless to say there was no positive outcome and I will not be shopping at Pandora again.
