Bought a microwave and it was not level on the kitchen table,Co Op replaced it and the next one was a bit better but had to pack it in one corner.On bringing the issue up with customer services at Panasonic they never answered 5 !! of my emails.So i called them and they said they would get back to me !! guess what not reply.So i phone again then get a email to day its nothing to do with them i will have to sort it out with the Co Op.Hence i will never but a Panasonic product again,and believe me i have always bought Panasonic in the past.TERRIBLE CUSTOMER SERVICE sorry NO CUSTOMER SERVICE.