I made 2 orders with ozon.1st : A rather expensive HP printer. Delivery was made on time. When i started to use the printer it asks for admin password. Pb, no password is implemented for new machines meaning that this printer was already used and configurated by another client. I called the hotline to get a solution. They assured they will call back. By bye for ever.2nd : i ordered toys for christmas And 2 days before delivery sale canceled.Avoid ozon. Never ever use it. They cheat you on the product and on the service