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Don't use it!!

Don't use it!!! I created an email that I haven't been able to get access back to for almost two years now even though I went through their account recovery questionnaire so many times I've lost count. Contacted customer support and they said they couldn't do anything until I passed the questionaire. Meanwhile they bill me for my xbox live account through that email which I can't use or cancel. Sure they can bill me through it until the cows come home but I cant use any of the products I paid for or cancel the payments. Only option they give you is to cancel your card to get the payments to stop.

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Date of experience: May 22, 2020