I've just spent the last few weeks dealing with the circus that is Microsoft tech support. Whilst trying to find an email address I noticed that all my emails (both sent and received) from before 2005 have disappeared my Outlook.Live account. In total I now only have 5GB of emails, the previous 15 + years would probably only have been another 8GB... wel within the storage limits. I use the account on a daily basis and have done since opeing the account in the late 90'sAfter going round in circles with Microsoft Support, Microsoft Community (which is forum run by people with no technical expertise) it's become apparent that the crossover from Hotmail.com to Outlook.live was not seemless and that data may have gone missing during the crossover.. Microsoft will not acknowledge this or accept the blame for it as the repurcssions that they screwed up would be extremely detrimental to their image.In short, I've lost 15+ years worth of emails from friends and family, a few that have since passed away. Needless to say I wouldn't recommend using Outlook.live for anything other than receiving junkmail. It's not a platform which is reliable enough to use for sending or receiving any important data.