outlook

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Outlook not recommended...not the same as it used to be.

Don't get me wrong where I like their office products, but when it comes to Outlook email, it's not recommended.It's 100% different because it's not the same as it used to be. If you decide you no longer want your email account, not only do you now all of a sudden need a verification code just to access the security portion of your account...but if you no longer have the previous email and update security info with a diff. alternative email where you'd think the code would get sent right away, but no it doesn't. It takes a month just get that info. updated.There should not be any verification code just to access the security section in order to close your account. And in my experience, I've never been notified of any changes whatsoever where I've noticed they notify you after they make changes not before-hand. And they continue making changes without their users' permissions. Closing an Outlook email should be fast, simple, and easy, yet Microsoft seems to be complicating that aspect by adding "extra security," that in my opinion, it does not need.I did like the way Hotmail had been about 2, maybe 3 years ago before everything changed to Outlook...I liked the format way better. I know I've been on/off my accts. in the past year, but we shouldn't need a verification code in order to close/delete our accounts.

3
Date of experience: Feb 01, 2019