This is unacceptable this company locks you out of your email no warning ask alot of safety questions and still keeps you out of your email this is the 2nd time this company has done this an I have no idea why or what they are doing with all my years of information an pictures I don't reccomend hotmail you have it for years and then one day you can no longer use it so unless you want to start all over and try to remember all that's lost dont bother wont even be able to get into the email to transfer all your business to a new email it's a nightmare an it happens to much this tactic should be investigated.