I finally gave up on Microsoft's Outlook mail because I can NEVER get in. It keeps saying my account doesn't exist....then when I finally DO get it to recognize me, it says I've been locked out of my account because of "suspicious activity". WHAT suspicious activity? I've not been ON it to do any kind of activity.I've used it as an alternative email for unwanted ads or spam mail but I now use gmail......Google knows how to set up email better. SHAME on you Microsoft for such a LOUSY program!!! I would expect more from you. But, if I have to spend precious time trying to get back into my mail, it's just NOT worth it!!!Go back to the drawing board and create something more user friendly and STOP LOCKING PEOPLE OUT!!!