I bought a washing machine on Feb 2nd with delivery deadline set to 5-6 working days (until 10th). The product was not delivered and I received no update from Otto.I contacted them asking what happened and they just told me that delays happens!Yesterday (12th) I contacted them again early in the morning and they told me they will investigate and call me asap.So far, another day has passed, I got no Washing Machine, no update from Otto and also no apologies.I really don't recommend buying from companies that does not care about their consumers.--UPDATE 13.2--I've called them again and they told me it will be delivered on "17.2 or maybe 18.2"...--UPDATE 17.2--I've just received the Washing Machine at 6:15pm, the last delivery of the day.I will be adding some more stars since at last it worked and product came as expected.
