Useless beyond words.I need a simple replacement part for a dishwasher; which I asked them for 4 weeks ago. I am still waiting for them to contact me. I spoke directly to the manufacturer of the machine who placed the order for me on the Otto system.. 2 weeks and still nothing from Otto.This is a part for less then 10€; which probably explains their lack of interest. Otto need to read the dictionary definition of "Customer Service" and inwardly digest and repeat it in their staff training sessions.
