You would be lucky to get literally 2% of your Service Request resolved from so-called Oracle Support. They're always referring you to get your answers for your issue on the oracle community sites when we're paying Oracle themselves for support each month. In other words, we have to get the resolutions from each of us paying customers of Oracle Support. This is absolutely ridiculous!! Oracle Support is literally garbage and a complete joke. I wouldn't recommend ANYONE to use Oracle if all possible!!
